Riverbend House
Privacy

Privacy

No accounts, no shop, no online games — so there is very little about you here in the first place.

The operator

Who carries the responsibility

This site is published by WAFFLE ADVERTISING LTD, 85 Great Portland Street, London W1W 7LT, United Kingdom, which operates the venue at 60 Phillip Street, Parramatta NSW 2150.

Write to desk@sydneplay.com or ring +61 2 9891 5527 during opening hours and ask for whoever is on the desk; they will find the right person.

Personal information is handled under the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we hold

The complete list

  1. A booking: your first name, a phone number, a date, a time and a headcount.
  2. An email enquiry: your address and the text of what you sent, used to reply and nothing more.
  3. Kitchen and bar records, kept because tax and liquor licensing require them.
  4. Page view totals for this website, counted in aggregate with no individual profile built.
How long

When it goes

  1. Bookings are deleted twelve months after the date they were made for.
  2. Email threads go twelve months after the last message in them.
  3. Financial records are kept seven years because the law says so.
  4. Website totals are kept thirteen months and never tied to a person.
Your rights

What you can ask for, and from whom

Can I see what you hold?

Yes. Ask at the desk or by email and we will send it back in whatever form is easiest.

Can it be corrected, or removed?

Both. Corrections are immediate; deletion happens unless the law requires us to keep a record.

Who else gets it?

Our host and our bookkeeper, both under confidentiality obligations. Nobody beyond those two, and not one line of it is sold.

What if I am not happy with the answer?

Complain to the Office of the Australian Information Commissioner. We will not take it personally.